Responsible Gaming
Our Commitment to Responsible Gaming
At Wynn Umbow Bowls Club, we believe that online pokies and gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gambling carries risk, and we encourage all players to gamble responsibly and within their means.
Age Verification
You must be 18 years of age or older to access and use our gaming services in Australia. We take age verification seriously and reserve the right to request proof of identity. If you are under the legal gambling age in your jurisdiction, you are not permitted to use our site.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist and seek help if you recognise any of these signs in yourself or someone else:
- Gambling more often or with larger amounts than intended
- Feeling anxious or irritable when trying to reduce or stop gambling
- Repeatedly trying to control, cut back, or stop gambling without success
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the extent of your gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to gamble
- Neglecting work, study, family, or personal relationships due to gambling
- Jeopardising important opportunities or relationships because of gambling
- Returning to gambling after stopping, often with increased stakes
Self-Help Tools
We provide tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or timeframe
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have spent
- Session Time Limits: Set automatic reminders or session termination after a specified duration
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gaming services
To access these tools, please log into your account or contact our customer support team.
Support and Help Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. There is no shame in seeking support—many people have successfully overcome gambling problems with the right assistance.
Remember: Gambling should only ever be a form of entertainment. If it is causing you or your loved ones distress, please contact one of the support organisations listed above or speak to a trusted friend or family member.